We value your feedback. You can submit a complaint, give a compliment or offer a suggestion to help us improve our service.
If you are a current client of Joblife this is our internal Feedback and Complaints process:
- Step 1: Speak with your Employment Consultant at the site who will endeavour to resolve the matter immediately
- Step 2: If unresolved speak with the Regional Team Leader within your area
- Step 3: If unresolved escalate to the National Employment Services Manager, who will listen to your concerns and attempt to resolve the matter within 5 working day.
- Step 4: If still unresolved contact the Customer Service Line on 1800 805 260 or the Complaints Resolution and Referral Service on 1800 880 052