What is Work Assist?

Work Assist is available to both individuals and employers who have identified someone as having trouble fulfilling the essential requirements of their job due to an injury, physical or intellectual disability, or mental health condition.  Joblife is able to provide these support services to you at no cost through the government funded Work Assist Program.

As well as supporting people with disability, injury, and illness to stay employed, the program also provides many business benefits.  Replacing an employee can cost almost as much as their annual wage, so retaining valuable talent can save the cost (in time, effort, and money) of rehiring and retraining.

How Does the Program Work?

Our experienced job support consultants meet with the employer, the employee, or both, to identify the barriers preventing the employee from performing their duties and maintaining their employment.

We then provide advice, assistance, and strategies to overcome these barriers for a minimum period of six months.

Assistance available includes, but is not limited to:

  • Advice about job redesign
  • A comprehensive workplace assessment
  • Free workplace modifications and/or special equipment
  • Support in the workplace to help manage the impact of the injury, disability, or mental health condition
  • Interventions such as occupational therapy, pain management, physiotherapy, and psychological counselling

Who is Eligible?

To apply for Work Assist, an employee must meet the following requirements:

  • Be currently employed
  • Have been working in their job for at least eight hours per week on average over a consecutive 13 week period
  • Be assessed by the Disability Employment Services provider (Joblife) as having difficulty carrying out the essential requirements of their job
  • Aged between 14-65
  • Be an Australian resident or Temporary Protection Visa (TPV)/Safe Haven Enterprise Visa (SHEV) holder
  • Not receiving Work Assist from another Disability Employment Services provider.
  • Have medical evidence that is not older than two years old stating that they have an injury, mental health condition, intellectual or physical disability.